L2 Network Switch Failure (Resolved)
  • Priority - Critical
  • Affecting System - Datacenter Network Switch

  • UPDATE: TECHNICIAN RESLOVED THE CASE, ALL SERVICE NOW BACK TO NORMAL.

     

     

     

    Dear Customers,

     

    Please be inform that one of the KUL1 Datacenter Network Switch is failed and waiting for replacement, following service will not be accessible;

     

    1. EDM
    2. Zone 1 VPS

     

    Our technician is in the middle of replacement and reconfiguration of the new network switch. More update coming soon. 

     

    Sorry for the inconvenience cause.

  • Date - 22/12/2021 15:58
  • Last Updated - 23/12/2021 12:44
Planned Network Maintenance - 24th April 2021 (MYS Datacenter) (Resolved)
  • Priority - Medium
  • Affecting System - Core Network Switch

  • Please be inform that there will be a Network Switch upgrading in our Malaysia Datacenter at Cyberjaya on following date and time;

    Date: 24 April 2021
    Time: 10AM to 2.30PM

    During the maintenance period you might not able to access your website or send/receive email.

    We apologies for any inconvenience caused by the Urgent Network Maintenance.

    Thank you.

  • Date - 24/04/2021 10:00 - 02/05/2021 22:33
  • Last Updated - 18/04/2021 22:12
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